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We have a wonderful, dedicated group of people here to take good care of you and your family. |
Client Care Representatives
Doctor Assistants
Certified Veterinary Technicians
These are the folks that greet you at the front desk and take your phone calls. Whether you're coming in for an appointment or with a sick or injured pet, or just stopping by to pick up some food or a prescription, we'll make sure to take good care of you and your pet. It can be busy and hectic at times, that's why our front staff have four arms, two brains, roller skates, and a great sense of humor to make everything run smoothly. Please let us know if you have any special requests.
Sherri, our Office Manager, joined us in April, 1990.
Kim, Activities Coordinator and Art Director, joined us in February, 1987.
Heather, our Queen of Phones, joined us January, 2002.
Wendi, also a Certified Veterinary Technician, rejoined us in June, 2003.
Becky, our dog lover, joined us in August, 2004.
Michelle B, who's also taking a full-time college class load, joined us in June, 2006. Her two dogs, Nectar & Shaggy, are our unofficial mascots for the hospital. They handle the meet and greet public relations stuff.
Tammy, our multi-talented Technician, works in several places in our hospital. She joined us in August, 2006. She is also a Licensed Massage Therapist for pets and teaches canine agility. (She likes to stay busy).
Sara moved from California to join us. She came on board in December 2006 with two years experience in the veterinary profession.
Grant, our Hospital Administrator, began in October, 2001.
Melinda, our bookkeeper and Dr. McCoy's wife, began with us the day she married Don.
Macie, who joined us in May 2008, is continuing her undergraduate studies and has aspirations to be an elementary school teacher or a Certified Veterinary Technician.
Heather S. came to us from the human medicine side and is eager to learn the Animal Care Assistant and Doctor Assistant roles. She is also preparing to become a professional photographer. She joined us in May, 2008.
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These are the folks that escort you and your pet to an exam room and get things ready for the doctor. They'll take a brief history and explain some of our recommendations for vaccinations, flea control, intestinal parasite control, heartworm prevention, nutrition, exercise, pet sterilization, and micro-chipping. You may see them help with drawing blood, taking an x-ray, or holding our pet so the doctor can clean a wound, treat a skin condition, or check an ear problem. They also handle our prescription refill line.
Rob, who's great with dogs, joined us in May, 2001. He also provides dog walking and dog/house sitting services.
Leticia, mulit-talented and fluent in Spanish, joined us in December, 2003.
Lara, our Licensed Veterinary Assistant, loves dogs, and geriatric medicine, came all the way from Australia and the Midwest United States to join us in August, 2005.
Ralph, who also works at the zoo in the aviary building, joined us in October, 2005.
Hannah, who also works at the Oregon Zoo, also joined us in April, 2006.
Tammy, makes regular appearances in our Doctor Assistant shifts. She also works at the front desk.
Regan, joined us in 2006 and works anywhere she is needed. She is our pet food specialist and orders all of our pet food.
Lavon, our Animal Care Assistant, joined us in December, 2005. She also volunteers for Cascade Ferret Network.
Jamie, who works as a DA and Animal Care Assistant, joined us in August, 2006. She’s starting the PCC Veterinary Technician program this fall.
Cara, who recently graduated from the Evergreen State College in Olympia, WA, joined our team to work as a Doctor's Assistant & Client Care Representative in August, 2007.
Katie, who enjoys volunteering at the Oregon Human Society, joined us in March of 2008 and will be entering the PCC Veterinary Technology Program this fall.
Alona, who has done some interesting work with sharks, joined us in 2008 and will be starting the PCC Veterinary Technology Program this fall.
Julia comes to us with a background in service and hospitality - your friendly next door McMenamin's. Her goal is to start veterinary school in the fall of 2011. Meanwhile, she'll be learning all she can about veterinary medicine with us. She began with us in August, 2008.
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Did you know CVTs must attend a two year technician program at PCC or complete 4 years of on-the-job training before they can sit for their boards? We're proud of our CVTs and we rely on them to take the best care of your loved ones in a kind, compassionate manner. They admit our surgery and dentistry cases, administer anesthesia, monitor your pet during anesthesia to make sure everything is safe, give medication to block pain, perform dentistries, draw blood, take x-rays, and talk with you, to explain home care instructions and answer any questions. As we like to say, they do it all, and then some.
Nancy, our surgery and dental technician has been with us since April, 1979.
Lisa, who is studying to become certified in animal dentistry and orders our hospital and pharmacy supplies, joined us in August, 1989.
Amber, who also specializes in dentistry and surgery and runs our Saturday crew, joined us in March, 1990.
Kim, who makes regular appearances as hospital technician, DA, & front desk, joined us in February, 1987.
Loralei, a cat lover who enjoys caring for our hospitalized patients and developing our hospice program, began with us in October, 1991.
Jennifer, who enjoys surgery, dentistry and naturopathic medicine, joined us in July, 2002.
Megan C , who enjoys the hospital & surgical technician role and helped develop our Quiet Room, began with us in October, 2003.
Connie, who enjoys client education and exotics, came on board in August 2004.
Emily, who graduated from PCC technician school in June, 2005, began with us in May, 2005.
Leslie, who joined us in September, 2003, has a special interest in exotics – ferrets in particular.
Megan R came on board with us in 2006 after she completed her externship with us and is now a CVT.
Mary J, a musician who joined us in May, 2008, graduated from the PCC Veterinary Technology Program in 2002 and has worked at one other local veterinary hospital. She also volunteers at the Cat Adoption Team and Feral Cat Coalition.
John, who joined us in July 2008, thought he wanted to pursue a career in graphic design and advertising and then discovered the world of veterinary medicine. He has worked as a Hospital Technician at two other notable hospitals, one in Southern California and the other in Anchorage, Alaska. He enjoys urgent and critical care medicine, anesthesia, and dentistry.
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